Our Story
Our Story
VeraTails is a pet wellness brand based in Stamford, Connecticut. We were founded by a team of passionate pet owners who believed that better products — thoughtfully designed and honestly priced — could make a real difference in the lives of pets and the people who love them.
We started with a simple observation: the pet product market is full of overpriced basics and underperforming gadgets. We set out to change that by curating a focused collection of products that actually work — orthopedic memory foam beds for aging joints, enrichment tools for curious minds, calming solutions for anxious pets, and smart home products that make daily care easier.
What We Stand For
- Transparency — We clearly disclose how our products are made, where they ship from, and what you can expect. No surprises.
- Quality over quantity — We only carry products we'd use ourselves. Our catalog is small by design.
- Real support — Our team is reachable at support@veratails.com and responds within 1–2 business days.
- Honest pricing — We offer premium-quality products at accessible prices, backed by a 30-day satisfaction guarantee.
Where We Operate
VeraTails is operated from Stamford, Connecticut, United States. Our business is governed by the laws of the State of Connecticut. We ship to customers across the US and select international destinations.
Get in Touch
We'd love to hear from you — whether it's a product question, an order issue, or just a photo of your happy pet.
- Email: support@veratails.com
- Address: 101 Seaside Avenue Unit A, Stamford, CT 06902, United States
- Response time: 1–2 business days
Follow Along
We share pet care tips, product highlights, and plenty of pet photos across our social channels:
— The VeraTails Team